Refund Policy

We sell digital goods. Once delivery is complete, refunds are limited. Please review this policy before placing an order.

Refund eligibility

• Duplicate charges for the same order.
• Payment completed but delivery did not occur.
• Technical errors that prevent access to the purchased item.

Not eligible

• Delivered digital goods that have been viewed or redeemed.
• Orders with incorrect input by the customer.
• Requests outside the refund window.

Refund window

Submit refund requests within 7 days of purchase. We may request additional verification to protect both parties.

How to request

Contact support with your order number, email address, and a brief reason. We will review and respond within 3 business days.

Processing time

Approved refunds are processed within 3-7 business days, depending on the payment provider.

Contact

For refund requests, email [email protected].